Refund Policy
Due to the nature of how downloads are processed, we uphold a no refund policy. The customer is responsible for ensuring their order is correct before purchasing the media or content from one of our "Studio Members". Prior to submitting for processing and billing, please ensure that you do not order the same clips twice.
Please report any billing errors to us via the contact form. Resolution of any billing errors by will be handled immediately. Any fraud and abuse by disputing the transaction with the issuing bank will result in immediate disqualification from future sales and you will be banned from ordering from our store.
We take fraud very seriously and will actively report cases of fraud to the local authorities for further prosecution.
Videos and DVDs that are purchased from this site cannot be swapped or traded. DVD exchanges will only be given if a video is faulty or damaged upon receipt. All DVDs must be exhanged within 15 days.
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